how-to guides & videos
Tips, Tricks & Tutorials
Learn How to Use Bill Pay
Learn how to enroll in Bill Pay, set up new payees and pay a bill online.
Access and Manage Your Credit Score
SavvyMoney Credit Score is a free software within online banking that allows you ongoing access to your credit score and credit report. In this video you will learn everything you need to know about SavvyMoney credit score, including how to enroll and how to use the credit monitoring tools.
How to Set Up and Use Biometric Login for the KCCU Mobile App
Learn how to set up and use the biometric login for the KCCU mobile app.
Apple Pay - The Easy, Quick and Contactless Way to Pay
Use eAlerts to Notify You of Account Changes
If you are unable to recall your online banking password or you've tried the wrong password too many times and become locked out, this video is for you! You can easily recover your online banking password without waiting for help from the credit union.