P.O. Box 140, Battle Creek, MI 49016-0140
Member Solutions Call Center
Phone: 269.968.9251 or 800.854.5421
Hours: M-F 8:30am-5:30pm | S 9:00am-1:00pm
See contact names and numbers for KCCU Board Members & Staff
routing & transit number
bill pay member service
Bill Pay support is available from 7:00AM-1:00AM EST, 7 days a week at 844-596-1617
plans to travel?
Please notify KCCU of your travel plans to avoid service interruption of your credit card or debit cards. You can do this through secured chat in It’sMe247, call us or stop into any one of our convenient branches.
It’s also a good idea to keep the Fraud Services phone numbers in a safe place as you travel so you can confirm transactions if needed. To verify Visa Platinum card transactions, please call 855-943-4274. For further assistance, please see our complete Visa Contact List