What are the different scheduled payment statuses?
Below is a list of all the possible scheduled payment or payment plan statuses and their definitions:
Active: The payment plan has been scheduled. It will be processed per your instructions when the send date arrives.
Cancelled: The payment or payment plan was cancelled by the sender.
On Hold: The payment or payment plan was placed on hold because the sender failed verification when attempting to schedule it. Please call 844-596-1617 to remove the hold.
Pending: The payment has been scheduled. It will be processed according to your instructions when the send date arrives.