pay by card frequently asked questions

Pay By Card

• I am getting an error when attempting to add a new loan. What’s wrong?
• Why can’t I change amount of Mortgage payment?
• I am getting an error message when I enter my card number. What might be wrong?
• When should I make my payment to ensure that it is paid by the due date?
• Why are payments made with Pay by Card limited to $1,000?
• The Pay by Card website is saying your KCCU card is blocked. What does this mean?
• Do I need to use the same log-in information (username & password) as I use for Online Banking log-in?
• How can I stop a payment once it has been submitted?